Shipping Policy â Easy Life Daily
Last Updated: September 2026
At Easy Life Daily, we aim to deliver your order safely and as quickly as reasonably possible throughout Bangladesh. This Shipping Policy explains our order processing, estimated delivery times, delivery charges, and other important delivery information.
1. Delivery Coverage
We deliver products across Bangladesh through our courier and delivery partners.
Delivery availability may vary for certain remote or hard-to-reach locations depending on courier coverage.
2. Estimated Delivery Time
After your order is confirmed, the usual estimated delivery time is:
- Inside Dhaka: 2â3 business days
- Outside Dhaka: 3â7 business days
These are estimated delivery times rather than guaranteed deadlines.
Delivery may occasionally take longer due to public holidays, adverse weather, transportation disruptions, courier delays, high order volumes, political disruptions, natural events, or other circumstances beyond our reasonable control.
3. Order Confirmation
After you place an order, our team may contact you by phone, SMS, or other available communication methods to confirm your order and delivery information.
Please provide an active phone number and complete delivery address when placing your order.
Orders with incomplete or incorrect information may be delayed until the information can be verified.
4. Order Processing
Confirmed orders are normally prepared and handed over to our courier partner as soon as reasonably possible.
Orders placed during weekends, public holidays, campaigns, or periods of unusually high demand may require additional processing time.
Once your parcel has been handed over to the courier, actual delivery timing may depend on the courier’s delivery schedule and service availability in your area.
5. Delivery Charges
Delivery charges may vary depending on:
- Delivery location
- Product or parcel size
- Product weight
- Promotional campaigns
- Free-delivery offers
The applicable delivery charge will normally be displayed during checkout or communicated to you before your order is finalized.
If a product or campaign includes Free Delivery, no standard delivery charge will apply to that order subject to the conditions of the particular offer.
6. Cash on Delivery (COD)
Cash on Delivery (COD) is available for eligible orders and locations.
For COD orders, customers should pay the applicable order amount and delivery charge, if any, according to the delivery arrangement when receiving the parcel.
Other payment methods may also be available where displayed on our website.
7. Receiving Your Parcel
When receiving your order, please check the parcel according to the inspection options permitted by the courier or applicable delivery arrangement.
If you notice that:
- You received the wrong product
- The product is damaged
- The product has a manufacturing defect
- An item or important part is missing
please contact Easy Life Daily as soon as possible.
We may request your order details, photographs, or an unboxing video where reasonably necessary to understand and verify the issue.
Eligible issues will be handled according to our Refund & Return Policy.
8. Failed Delivery
A delivery may be unsuccessful if:
- The customer cannot be reached
- The provided phone number is incorrect or unavailable
- The delivery address is incomplete or incorrect
- The customer refuses the parcel without prior communication
- The courier cannot access the delivery location
- Other circumstances prevent successful delivery
If delivery fails, the courier or our support team may contact you to arrange another delivery attempt where possible.
Additional delivery charges may apply to re-delivery when the first delivery failed because of incorrect customer information, customer unavailability, or another customer-related reason.
9. Changing Your Delivery Information
If you need to change your phone number or delivery address after placing an order, please contact us as soon as possible.
We will try to update the information if the parcel has not yet been dispatched.
Once an order has been handed over to the courier, changing the delivery address may not always be possible and may cause additional delays or charges.
10. Order Tracking
Where tracking information is available from the courier, it may be shared with the customer by Easy Life Daily or directly by the courier service.
You may also contact our support team if you need assistance regarding the delivery status of your order.
11. Delayed or Lost Parcels
If your order is significantly delayed beyond the normal estimated delivery period, please contact us.
We will make reasonable efforts to coordinate with the courier and determine the status of the parcel.
If a parcel is confirmed as lost during delivery, Easy Life Daily will take appropriate action based on the order’s payment and fulfillment status, which may include replacement or refund where applicable.
12. Returns After Delivery
Shipping and delivery are separate from product-return eligibility.
If you wish to return, replace, or request a refund for a delivered product, the conditions and process described in our Refund & Return Policy will apply.
13. Contact Us
For questions about shipping, delivery, or your order, please contact:
Easy Life Daily
Ayesha Garden, Saidnagar, Natun Bazar, Bhatara, Dhaka-1212
Phone: +8801617533063
Email: support@easylifedaily.com
Trade License: TRAD/DNCC/016713/2026